BPO workers group condemns criminal raps vs. BIEN, UEA officers

The BPO Industry Employees Network strongly condemns the filing of criminal charges by Alorica management against its officers and those of the Unified Employees of Alorica (UEA).

On November 14, two officers of UEA received subpoenas for charges of “alarms and scandals” and “malicious mischief” filed by the Alorica management before the Makati City Prosecutor’s Office against 12 individuals including BIEN President Mylene Cabalona, Secretary General Rico Hababag and UEA President Sarah Prestoza. The charges cited a protest action held sometime in September in one of their sites in Makati City.

Aside from this, a union officer who was already illegally dismissed by Alorica received a subpeona on charges of online libel by one of the HR officers of Alorica. Such charges were filed two months after the UEA filed a notice of strike and following failed negotiations between the union and the management.

We vehemently condemn and deny these criminal allegations hurled by Alorica management against our leaders. Such is a desperate move by Alorica to silence the union and independent groups of BPO workers as we exercise our right to freely organize and express legitimate demands. It is maliciously aimed at intimidating the union and coerce it to withdraw its notice of strike based on union busting efforts by the Alorica management. Continue reading “BPO workers group condemns criminal raps vs. BIEN, UEA officers”

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On workers’ strike and foreign investments

The BPO Industry Employees Network expresses alarm over the statement of President Rodrigo Duterte blaming workers strikes for factory closures and lack of foreign investments.

BpoworkersonstrikeTo single out workers’ strikes as a factor that dissuades foreign investment is both lame and untrue. Even economic think tanks would be more than willing to link low FDI flows to the Philippines to high electricity cost, poor infrastructure, low productivity and government corruption than to workers’ militant actions. Interestingly, all of these poor governance indicators persist under the Duterte administration.

To blame workers’ strikes for factory closures and lack of industries is dangerous for workers. Coming from the President, such pronouncement effectively undermines the exercise of our constitutional right to strike and self-organization. Continue reading “On workers’ strike and foreign investments”

Impending first strike in BPO industry proves the plight of BPO workers

The BPO Industry Employees Network joined the announcement in a press conference last September 10, the impending strike of 1,500 strong union members of Unified Employees of Alorica (UEA) call center agents in West Contact Services, Inc., an Alorica Company. The group said that upcoming strike is a testament to the plight of BPO workers.

uea strike presscon
Union of workers in Alorica holds press conference Sept 10 announcing the upcoming strike.

“Particularly in Alorica-West, workers have become victims of illegal dismissals, systematic attrition through company policies and other labor standard violations. But this also happens in many other BPO companies. The impending strike in Alorica proves how bad the situation is, but it also proves that BPO workers will not remain mum but will act to change the situation themselves,” Rico Hababag BIEN Secretary General noted. Continue reading “Impending first strike in BPO industry proves the plight of BPO workers”