The BPO Industry Employees Network expresses alarm over the statement of President Rodrigo Duterte blaming workers strikes for factory closures and lack of foreign investments.
To single out workers’ strikes as a factor that dissuades foreign investment is both lame and untrue. Even economic think tanks would be more than willing to link low FDI flows to the Philippines to high electricity cost, poor infrastructure, low productivity and government corruption than to workers’ militant actions. Interestingly, all of these poor governance indicators persist under the Duterte administration.
The BPO Industry Employees Network joined the announcement in a press conference last September 10, the impending strike of 1,500 strong union members of Unified Employees of Alorica (UEA) call center agents in West Contact Services, Inc., an Alorica Company. The group said that upcoming strike is a testament to the plight of BPO workers.
“Particularly in Alorica-West, workers have become victims of illegal dismissals, systematic attrition through company policies and other labor standard violations. But this also happens in many other BPO companies. The impending strike in Alorica proves how bad the situation is, but it also proves that BPO workers will not remain mum but will act to change the situation themselves,” Rico Hababag BIEN Secretary General noted. Continue reading “Impending first strike in BPO industry proves the plight of BPO workers”→
The BPO Industry Employees Network strongly denounces the ongoing union harassment and union busting by the Alorica and West Contact Services, Inc. management against the Unified Employees of Alorica (UEA) done through arbitrary dismissals, refusal of due process and threats of lawsuit against union officers and members.
BIEN reiterates that it is every worker, including those in the BPO industry, right to form unions and engage in union activities. Contrary to their claims, Alorica management has been violating and denying this right of workers in Alorica. And very recently, Alorica management has been engaging in union busting measures.
Since Unified Employees of Alorica was formed in 2015, Alorica and West Contact Services Inc. management has repeatedly filed cases to cancel the union registration of UEA; and they repeatedly failed. This year, Alorica (West) imposed new attendance and performance policies that systematically attacked not only workers’ rights to job security but also the workers right to union by trying to get rid of tenured agents who are union members. Continue reading “BIEN to Alorica: Stop union harassment, union-busting!”→