Statement of Solidarity and Support for Sitel workers (from First Union and E tū, New Zealand)

Solidarity greetings from E tū and FIRST Union, New Zealand.

We are the two largest private sector unions in NZ covering 54,000  and 27,000 members respectively.

We both organise workers in call centres and BPOs and E tū is the union for Sitel workers in New Zealand.

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BIEN denounces harassment of labor group leaders by SITEL management

The BPO Industry Employees Network (BIEN) denounces the harassment done by the management of Sitel Philippines on members of the newly formed Sitel Philippines Association of Rank and File (SPARK) Workers leaders and BIEN members Mr. Vicente Toca and Mr. Paulo Mendez following SPARK’s press conference last June 21 which exposed the potential displacement of over 1000 employees in Sitel as a result of closure of several accounts.

On June 24 Mr. Toca, spokesperson of SPARK Workers was summoned by Sitel Philippines Corporation’s Vice President Michael dela Peña and the Senior Director for Partners Communications Christine Matriano. The company officials pressed Mr. Tocafor information about how and from whom they got the figure that about 1,000 workers would be affected by the pull out of accounts. Sitel officials also accused Mr. Toca of violating the company’s Global Media Policy for speaking out in the media without approval from the corporate Communications Department.

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BIEN decries looming displacement of over 1,000 agents in Baguio

The BPO Industry Employees Network (BIEN) decried the looming displacement of over a thousand employees in Sitel Baguio reportedly due to pull-out of major clients of the said BPO site.

“BPO companies should uphold workers right to security of tenure and ensure that workers affected by their client’s pull out will be not displaced. Affected workers, especially regular employees, should not be assigned to floating status with no pay,” Mylene Cabalona, BIEN Spokesperson said.

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