BIEN welcomes passage of new workers’ safety law, hopes for #SafeWorkPlacesNow

The BPO Industry Employees Network welcomes the passage of the Occupational Safety and Health Standards Law (OSH) that aims to add protection to workers against violations of OSH standards by employers.

“This is a welcome development for Filipino workers especially for families of worker-victims of workplace accidents. We will remain vigilant as we hope that this new law will not remain only in paper but will concretely result in greater protection of workers’ occupational health and safety,” Mylene Cabalona, BPO Industry Employees Network President said. Continue reading “BIEN welcomes passage of new workers’ safety law, hopes for #SafeWorkPlacesNow”


BPO workers vow to push for positive change in OSH, labor policies

On the 40th day of the tragic SSI-NCCC fire that killed 38 workers and on the first year anniversary of the massive fire House Technology Inc. in Cavite, the BPO Industry Employees Network vowed to push for positive changes in occupational safety and health and labor policies as the group and families of victims continue to fight for justice for the death of workers in the tragic fire.

“Impunity for workers’ death due to accidents or workplace fires should end. We support the demand of many labor groups that stricter and criminal penalties for violators of OSH standards should be enforced as stipulated in the two versions of OSH bills in the lower and upper house of Congress,” Sarah Prestoza, Union President of Unified Employees of West-Alorica and member of BIEN said. Continue reading “BPO workers vow to push for positive change in OSH, labor policies”

CWA Statement on Tragic Fire at Philippine Call Center


The Communications Workers of America (CWA) expresses its solidarity and condolences to the families of the 37 workers who perished in the December 23 fire in the Research Now SSI call center in Davao, Philippines.

We join the families and Filipino labor organizations in their demands for a rigorous and transparent investigation into any possible safety lapses that may have contributed to the loss of life. We call on the government agencies to hold Research Now SSI, and the New City Commercial Center (NCCC) where the call center is located, responsible for any failings that may be identified in the investigation.

CWA has historically condemned aggressive off-shoring of call center work by U.S. companies in pursuit of low-wage labor, tax incentives, and lax legal requirements. The Research Now SSI tragedy is the outcome of exploitation of a workforce living in poverty, forced by economic necessity to work in conditions that led to death.

No worker should go to work to die.


CWA represents about 700,000 working people in telecommunications, media and broadcast, airlines, public service and manufacturing.