Compressed workweek is a bane to workers – BIEN

As the Senate deliberates today the compressed workweek (CWW) bill, the BPO Industry Employees Network expressed alarm over the numerous setbacks and misery that compressed workweek schemes may bring workers especially in the BPO industry.

Mylene Cabalona, BIEN spokesperson said, “A compressed workweek will essentially push workers to work longer hours in a day, from eight hours to as long as twelve hours, which could adversely impact workers health, pay and benefits.”

Continue reading “Compressed workweek is a bane to workers – BIEN”

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Murder of another call center agent in Cebu cause for alarm – BIEN

The BPO Industry Employees Network (BIEN) expressed alarm and concern over the murder of Irene Adolfo, a call center agent last July 10 reportedly on her way to withdraw her salary in an ATM.

“We are alarmed with this yet another violent crime committed against a call center agent. We demand justice for Irene and other call center agents like Eleanor Gonzales who have fallen victims to crimes,” Mylene Cabalona said.

Continue reading “Murder of another call center agent in Cebu cause for alarm – BIEN”

BPO workers protest against floating status, attacks on job security in SITEL

The BPO Industry Employees Network held a protest action in front of SITEL in Ortigas Avenue Mandaluyong last June 29, to protest the displacement of about 1,000 employees following the pull out of clients in Sitel Baguio.

“We reject the policy of floating status that is prevalent in BPO companies whenever clients pull out their accounts from their companies. We especially denounce and refuse the no-work no-pay policy for those workers who are relegated to floating status. In Cebu, roughly 1,500 workers in Tech Mahindra suffered a similar fate after one of the company’s biggest clients, Verizon, pulled out. This is simply unjust and unacceptable,” Mylene Cabalona, BIEN Spokesperson said in a statement. Continue reading “BPO workers protest against floating status, attacks on job security in SITEL”