Compressed workweek is a bane to workers – BIEN

As the Senate deliberates today the compressed workweek (CWW) bill, the BPO Industry Employees Network expressed alarm over the numerous setbacks and misery that compressed workweek schemes may bring workers especially in the BPO industry.

Mylene Cabalona, BIEN spokesperson said, “A compressed workweek will essentially push workers to work longer hours in a day, from eight hours to as long as twelve hours, which could adversely impact workers health, pay and benefits.”

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Lone union in call center protests illegal dismissal and union harassment

The Unified Employees of Alorica (UEA), the lone union in the BPO industry, together with the BPO Industry Employees Network (BIEN) held a picket protest in front of the Alorica site in Exportbank in Makati City to expose and oppose the ongoing illegal dismissal, discrimination and efforts at union busting done by the Alorica management.

“We, workers in Alorica, are outraged with what the management has been doing to us. They have been setting unattainable metrics such as scorecard of not less than 98% passing in a month and even setting sales quota to agents in technical support whose work is not related to sales. This intense performance demand by Alorica to workers had resulted to ‘illegal dismissals’ and forced resignations due to non-attainment of metrics,” said Sarah Prestoza, the union president of UEA.

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BIEN lauds move to enact BPO employees’ welfare ordinance 

The BPO Industry Employees Network welcomes the Baguio City council’s resolution to enact a BPO employees’ welfare ordinance to boost efforts to protect BPO workers’ rights on July 31 during the city council hearing that investigated the reported displacement of some 1,000 workers in Sitel Philippines in Baguio City.

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