BPO workers protest against floating status, attacks on job security in SITEL

The BPO Industry Employees Network held a protest action in front of SITEL in Ortigas Avenue Mandaluyong last June 29, to protest the displacement of about 1,000 employees following the pull out of clients in Sitel Baguio.

“We reject the policy of floating status that is prevalent in BPO companies whenever clients pull out their accounts from their companies. We especially denounce and refuse the no-work no-pay policy for those workers who are relegated to floating status. In Cebu, roughly 1,500 workers in Tech Mahindra suffered a similar fate after one of the company’s biggest clients, Verizon, pulled out. This is simply unjust and unacceptable,” Mylene Cabalona, BIEN Spokesperson said in a statement. Continue reading “BPO workers protest against floating status, attacks on job security in SITEL”

Statement of Solidarity and Support for Sitel workers (from First Union and E tū, New Zealand)

Solidarity greetings from E tū and FIRST Union, New Zealand.

We are the two largest private sector unions in NZ covering 54,000  and 27,000 members respectively.

We both organise workers in call centres and BPOs and E tū is the union for Sitel workers in New Zealand.

Continue reading “Statement of Solidarity and Support for Sitel workers (from First Union and E tū, New Zealand)”

BIEN denounces harassment of labor group leaders by SITEL management

The BPO Industry Employees Network (BIEN) denounces the harassment done by the management of Sitel Philippines on members of the newly formed Sitel Philippines Association of Rank and File (SPARK) Workers leaders and BIEN members Mr. Vicente Toca and Mr. Paulo Mendez following SPARK’s press conference last June 21 which exposed the potential displacement of over 1000 employees in Sitel as a result of closure of several accounts.

On June 24 Mr. Toca, spokesperson of SPARK Workers was summoned by Sitel Philippines Corporation’s Vice President Michael dela Peña and the Senior Director for Partners Communications Christine Matriano. The company officials pressed Mr. Tocafor information about how and from whom they got the figure that about 1,000 workers would be affected by the pull out of accounts. Sitel officials also accused Mr. Toca of violating the company’s Global Media Policy for speaking out in the media without approval from the corporate Communications Department.

Continue reading “BIEN denounces harassment of labor group leaders by SITEL management”