Night workers face more safety risks with drug war, martial law – BIEN

The BPO Industry Employees Network warned that night workers including BPO workers may face higher safety risks with the relentless spate of killings associated with President Duterte’s drug war, and with recent pronouncements by government officials about a nationwide imposition of martial law.

“It has become a common household warning never to go home too late at night because of what has happened to some members of the youth like Kian delos Santos, who recently was victimized by state-sponsored war on drugs. We fear that the spate of Continue reading “Night workers face more safety risks with drug war, martial law – BIEN”

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Compressed workweek is a bane to workers – BIEN

As the Senate deliberates today the compressed workweek (CWW) bill, the BPO Industry Employees Network expressed alarm over the numerous setbacks and misery that compressed workweek schemes may bring workers especially in the BPO industry.

Mylene Cabalona, BIEN spokesperson said, “A compressed workweek will essentially push workers to work longer hours in a day, from eight hours to as long as twelve hours, which could adversely impact workers health, pay and benefits.”

Continue reading “Compressed workweek is a bane to workers – BIEN”

Lone union in call center protests illegal dismissal and union harassment

The Unified Employees of Alorica (UEA), the lone union in the BPO industry, together with the BPO Industry Employees Network (BIEN) held a picket protest in front of the Alorica site in Exportbank in Makati City to expose and oppose the ongoing illegal dismissal, discrimination and efforts at union busting done by the Alorica management.

“We, workers in Alorica, are outraged with what the management has been doing to us. They have been setting unattainable metrics such as scorecard of not less than 98% passing in a month and even setting sales quota to agents in technical support whose work is not related to sales. This intense performance demand by Alorica to workers had resulted to ‘illegal dismissals’ and forced resignations due to non-attainment of metrics,” said Sarah Prestoza, the union president of UEA.

Continue reading “Lone union in call center protests illegal dismissal and union harassment”