BPO workers group condemns criminal raps vs. BIEN, UEA officers

The BPO Industry Employees Network strongly condemns the filing of criminal charges by Alorica management against its officers and those of the Unified Employees of Alorica (UEA).

On November 14, two officers of UEA received subpoenas for charges of “alarms and scandals” and “malicious mischief” filed by the Alorica management before the Makati City Prosecutor’s Office against 12 individuals including BIEN President Mylene Cabalona, Secretary General Rico Hababag and UEA President Sarah Prestoza. The charges cited a protest action held sometime in September in one of their sites in Makati City.

Aside from this, a union officer who was already illegally dismissed by Alorica received a subpeona on charges of online libel by one of the HR officers of Alorica. Such charges were filed two months after the UEA filed a notice of strike and following failed negotiations between the union and the management.

We vehemently condemn and deny these criminal allegations hurled by Alorica management against our leaders. Such is a desperate move by Alorica to silence the union and independent groups of BPO workers as we exercise our right to freely organize and express legitimate demands. It is maliciously aimed at intimidating the union and coerce it to withdraw its notice of strike based on union busting efforts by the Alorica management. Continue reading “BPO workers group condemns criminal raps vs. BIEN, UEA officers”

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Impending first strike in BPO industry proves the plight of BPO workers

The BPO Industry Employees Network joined the announcement in a press conference last September 10, the impending strike of 1,500 strong union members of Unified Employees of Alorica (UEA) call center agents in West Contact Services, Inc., an Alorica Company. The group said that upcoming strike is a testament to the plight of BPO workers.

uea strike presscon
Union of workers in Alorica holds press conference Sept 10 announcing the upcoming strike.

“Particularly in Alorica-West, workers have become victims of illegal dismissals, systematic attrition through company policies and other labor standard violations. But this also happens in many other BPO companies. The impending strike in Alorica proves how bad the situation is, but it also proves that BPO workers will not remain mum but will act to change the situation themselves,” Rico Hababag BIEN Secretary General noted. Continue reading “Impending first strike in BPO industry proves the plight of BPO workers”

BIEN condemns dismissal of union secgen in Alorica

The BPO Industry Employees Network (BIEN) condemned the relentless union busting measures done by the Alorica and West management against the Unified Employees of Alorica.

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Jean speaks to media after an indignation protest yesterday following her termination.

Yesterday, September 11 at around 830AM, Alorica and West management terminated Jean Azaña, the secretary-general of Unified Employees of Alorica despite the union’s notice of strike filed last September 7 on grounds of union busting and union harassment.

“With this recent move to terminate UEA’s secretary general, the management of Alorica only proved that they are a certified union buster. And this gives more reason for Alorica workers’ to hold a strike,” Rico Hababag, Secretary General of BIEN said.

Jean Azana explained that Alorica’s unjust labor practices and union busting scheme are clearly the reasons for her termination. “I have been terminated by company due to violation of 8 points attendance policy. It is a ruthless policy as my medical certificates on the days I have been absent were not recognized. Worse, the company deprived me of due process by not allowing a workers representative during my case conference,” Azana said. Continue reading “BIEN condemns dismissal of union secgen in Alorica”